Gaya APA
Stevens, Debra. (2010).
BRILLIANT CUSTOMER SERVICE .
Great Britain:
pearson education limited.
Gaya Chicago
Stevens, Debra.
BRILLIANT CUSTOMER SERVICE.
Great Britain:
pearson education limited,
2010.
Text.
Gaya MLA
Stevens, Debra.
BRILLIANT CUSTOMER SERVICE.
Great Britain:
pearson education limited,
2010.
Text.
Gaya Turabian
Stevens, Debra.
BRILLIANT CUSTOMER SERVICE.
Great Britain:
pearson education limited,
2010.
Print.